Which of the following statements concerning conflicts is correct ? [ Training professional ]

Question 119-1 : Conflict management involves the participation of all involved parties in finding an acceptable collective solution whatever the cause of the conflict its resolution must necessarily involve an additional party if it is to be effective conflicts are negative in themselves and can only lead to a general detachment of involved parties the emergence of a conflict always results from calling into question the general abilities of one of the involved parties

In terms of decision making the intention to become integrated into the team to ?

Question 119-2 : The attempt to agree on decisions made by other crew members an authoritarian approach thus demonstrating ones own ability to lead the improvement of internal risk assessment capabilities a fast and decisive option

What strategy should be put in place when faced with an anticipated period of ?

Question 119-3 : A strategy of preparing decisions a non sequenced strategy a laissez faire strategy a strategy of no commitment

Which biases relate to human decision making .1 personal experience tends to ?

Question 119-4 : 1 2 3 1 2 3 4 1 2 4

Decision making can be influenced by the following factors .1 people tend to ?

Question 119-5 : 1 3 2 4 1 4 2 3

Decision making is a concept which represents ?

Question 119-6 : A voluntary and conscious process of selection from among possible solutions for a given problem an automated or automation like act of applying defined procedures an automatic process of selection from among the various solutions to a given problem a spontaneous act of seeking the most effective solution in a given situation when faced with a defined problem

In problem solving what determines the transition from rule based activities to ?

Question 119-7 : The unsuitability of the known rules for the problem posed attentional capture knowledge of rules which apply to the problem posed the unsuitability of the automated actions

The main limitation of the long term memory is ?

Question 119-8 : Unless information is accessed from time to time retrieval of information can be difficult the quantity of data which may be stored if enough information is entered at the same time saturation may take place the data storage time

What are the main limits of short term memory .1 very sensitive to ?

Question 119-9 : 1 3 4 1 2 3 2 3 2 4

Action plans sop's in a cockpit must ?

Question 119-10 : Be shared by the members of the crew and updated at each modification in order to maintain maximum synergy be tailored to the individual pilot's needs in order to facilitate the normal operation of the aircraft only be tailored to the type of aircraft regardless of current mcc multi crew coordination procedures only follow the manufacturers proposals and not reflect individual operators cockpit philosophies

Workload essentially depends on ?

Question 119-11 : The current situation the pilot's expertise and the ergonomics of the system the pilot's experience and the ergonomics of the system the pilot's knowledge the task and the day's parameters weather report aircraft load type of flight etc

A pilot becomes skilled when he/she .1 trains or practises regularly .2 knows ?

Question 119-12 : 1 2 4 1 2 3 4 1 2 2 3 4

Man possesses a system for maintaining his internal equilibrium in the face of ?

Question 119-13 : Homeostasis heterostasis isothermy metastasis

Stress is ?

Question 119-14 : A mechanism by which an individual can respond to situations which he/she may have to face a psychosomatic disease that one can learn to control a response by man to his problems which automatically leads to a reduction in his performance a phenomenon which is specific to modern man

General adaptation syndrome is characterised by the following phases .1 ?

Question 119-15 : 1 3 4 2 3 4 1 2 4 5 2 3 4 5

Safety is often improved by applying the principles of crm crew resource ?

Question 119-16 : Expression of doubts or of a different opinion unquestioned obedience to all the captain's decisions abstention from any suggestion which might be untimely the avoidance of any conflict in order to preserve the crew's synergy

An efficient flight deck synergetic cockpit will be observed when ?

Question 119-17 : Decisions are taken by the captain with the help and participation of the other crew members the plan of action is defined by the captain because of his experience level the captain delegates the decision making process to other crew members decisions do not need to be discussed because of a common synergy between the crew members

A non synergistic cockpit ?

Question 119-18 : Is characterised by withdrawn crewmembers and unclear communication is characterised by a highly efficient crew communicating appropriately with the outside always results from an over relaxed atmosphere is not very dangerous as each person checks everything personally

Crm crew resource management training is ?

Question 119-19 : Intended to develop effectiveness of crew performance by improving attitudes towards flight safety and human relationship management not intended to change the individual's attitude at all intended solely to alter an individual's personality is mainly of relevance to pilots with personality disorders or inappropriate attitudes

Which of the following characteristics apply to short term memory . 1 it is ?

Question 119-20 : 1 2 3 3 4 1 3

Which of the following statements about long term memory are correct . 1 ?

Question 119-21 : 1 and 4 are correct 2 and 4 are correct 2 3 and 4 are correct 1 and 2 are correct

Which statement is correct regarding alcohol in the human body ?

Question 119-22 : Judgement and decision making can be affected even by a small amount of alcohol a small amount of alcohol increases visual acuity an increase of altitude decreases the adverse effect of alcohol when drinking coffee the human body metabolizes alcohol at a faster rate than normal

A stress reaction is ?

Question 119-23 : The non specific response of the body to demands placed on a person the specific response of the body to demands placed on a person the non specific stimuli causing a human body to respond the specific stimuli causing a human body to respond

A person being exposed to extreme or prolonged stress factors can perceive ?

Question 119-24 : Distress coping stress eustress stressors

Which of the following list may stress effect .1 attention.2 concentration.3 ?

Question 119-25 : 1 2 3 and 4 are correct 1 and 2 are correct 1 and 3 are correct 2 3 and 4 are correct

According to the different phases of the 'general adaptation syndrome' which of ?

Question 119-26 : 1 2 and 3 are correct 2 and 3 are correct 1 is false 1 and 2 are correct 3 is false only 1 is correct

If coping with a stress situation is impossible one will remain in the state of ?

Question 119-27 : Distress adaptation hypoxia eustress

Which of the following statements concerning stress are true .1 adaptation is a ?

Question 119-28 : 1 and 2 are both true 1 is true 2 is false 1 is false 2 is true 1 and 2 are both false

The level at which a pilot will experience a situation as stressful ?

Question 119-29 : Depends on the individual's perception of available abilities in comparison to the perceived demands does not depend on his capacity to absorb information depends on the level of demand but not on individual interpretation of the situational demands depends on self confidence alone

An identical situation can be experienced by one pilot as exciting in a ?

Question 119-30 : The arousal level of both pilots will be raised both pilots will loose their motor coordination both pilots will experience the same amount of stress the pilot feeling threatened will be much more relaxed than the pilot looking forward to what may happen

Which of the following statements is correct .1 psychosomatic means that mental ?

Question 119-31 : 1 is correct 2 is false 1 and 2 are both correct 1 is false 2 is correct 1 and 2 are both false

Whilst flying a coordinated turn most of your activity is ?

Question 119-32 : Skill based behaviour coping behaviour knowledge based behaviour rule based behaviour

The ability to monitor information which could indicate the development of a ?

Question 119-33 : Is necessary to maintain good situational awareness is dangerous because it distracts attention from flying the aircraft makes no sense because the human information processing system is limited anyway is responsible for the development of inadequate mental models of the real world

Which of the following statements are correct .1 the first information received ?

Question 119-34 : 1 2 and 3 are correct 1and 3 are correct 1 and 2 are correct 2 and 3 are correct

In an abnormal situation the pilot has an apparently correct explanation for ?

Question 119-35 : Not usual very rare not applicable with old and experienced pilots not possible since correct training should have eliminated this problem

Which of the following statements are correct .1 interesting information is ?

Question 119-36 : 1 and 2 are both correct 1 is not correct 2 is correct 1 and 2 are both not correct 1 is correct 2 is not correct

A pilot experiences difficulties in the control of his aircraft and ?

Question 119-37 : A lack of attention due to distraction hypovigilance both a lack of attention and a lack of alertness this pilot manages his/her attention well

Decisions made by pilots in a cockpit ?

Question 119-38 : Remain valid for a limited time only are always irreversible should always be made as quickly as possible are automatic when pilots are experts

Environmental sources of stress in the cockpit could be .1 noise and ?

Question 119-39 : 1 2 3 and 4 1 2 and 3 2 and 3 1 and 4

The autocratic leadership style is synonymous with ?

Question 119-40 : An authoritarian style a democratic style an anarchic style a 'laissez faire' style